Remote IT Support

Service Description

IT SUPPORT: Level Tier 1 (T1/L1), Tier 2 (T2/L2), Tier 3 (T3/L3) and Tier 4 (T4/L4) Configuration of workstations for work in enterprise environments (proxy, domains with AD, etc.). Service configuration: apache, squid, asterisk, mysql, postgresql. SQL: Ability to describe SQL queries, database creation and permission management of the following Databases: MySQL, Postgresql, MSSQL, Oracle. Effectively communicate technical information to non-technical customers.